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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shay Armstrong

Shay Armstrong

November 16, 2024

5  out of  5
rating by Shay Armstrong
"Great service"
We responded:
"Thank you for your 5-star, Shay! My State Farm team and I are happy to be your Good Neighbor. Give us a call if we can assist you further with your insurance needs."
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Tammy Nicole

November 15, 2024

5  out of  5
rating by Tammy Nicole
"State Farm has an awesome team they are friendly and helpful.y’all are awesome thanks"
We responded:
"We appreciate your review, Tammy! We’re delighted to know you had a great experience with our State Farm office. If you need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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riley vlogs

November 15, 2024

5  out of  5
rating by riley vlogs
"They have done a wonderful job for me"
We responded:
"We’re thankful for your feedback, Riley! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. Thank you again!"
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Tiffany Krigbaum

November 11, 2024

5  out of  5
rating by Tiffany Krigbaum
"We’ve been using Greg Ellis- State Farm for years! Friendly knowledgeable staff that are quick to help us with any policy changes we may need. Highly recommend their services!"
We responded:
"We appreciate your continued loyalty and trust in us, Tiffany! We always strive to resolve any insurance issue that you may have efficiently and effectively. Thank you for the stellar review and please let us know if we can do anything else to help you."
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Darryn Chandler

November 7, 2024

5  out of  5
rating by Darryn Chandler
"Nice working with the team"
We responded:
"Thanks for allowing us to earn your business, Daryn. We’re glad you had a pleasant experience with our State Farm team. Please let us know if we can do anything else for you and thanks again."
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Jaquetta Armstrong

November 7, 2024

5  out of  5
rating by Jaquetta Armstrong
"They r great"
We responded:
"We’re so glad you think so, Jaquetta! Thanks for taking the time to leave us a pleasant review. Let us know if we can do anything else for you. "
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Denton Thomas

October 23, 2024

5  out of  5
rating by Denton Thomas
"The State Farm agents were very helpful and professional thank you for helping me"
We responded:
"We’re very glad to be of assistance, Denton! Thanks for the terrific review. We look forward to speaking with you again soon. "
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James Vaughan

October 3, 2024

5  out of  5
rating by James Vaughan
"Worked with Brogan McLaughlin. Prompt responses to my questions and very professional."
We responded:
"Thank you for the stellar review, James! I’m very glad you had an excellent experience with Brogan and always great to hear our team provide exceptional service when it matters most. Please let us know if we can anything else for you. Thanks again and we look forward to speaking with you again soon. "
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Ashton H

October 3, 2024

5  out of  5
rating by Ashton H
"I recently bought a new car and of course needed to get insurance/update it - I was expecting a super long process but NOPE, Em maybe it soooo quick, easy and beat every other quote I got. I highly recommend for the most stress free process!"
We responded:
"We love a success story, Ashton! Thank you very much for taking the time to detail your experience with our State Farm team. I’m so glad we were able to provide you with Auto Insurance that fit your budget. Please let us know if there is anything else we can do for you and we’d be happy to help."
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TINA SERLO

September 19, 2024

5  out of  5
rating by TINA SERLO
"I can’t express my appreciation enough for the help and kindness received. So very grateful and pleased with my agent and the staff!"
We responded:
"We sincerely appreciate your heartfelt review, Tina! Thank you for choosing us for your insurance needs. You can always count on us to provide stellar customer service. Thank you for the outstanding review and please let us know when we can assist you further."
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Cheryl Faile

September 16, 2024

5  out of  5
rating by Cheryl Faile
"We had an unusual and rather challenging situation. Greg was out of this world amazing in his help. We were able to get my son a great package of insurance for a great price."
We responded:
"We’re very glad to be of assistance, Cheryl! We know insurance can often create some rather unique circumstances and we’re glad that we were able to make your experience a little easier through our State Farm office. If you have any other questions or concerns about your insurance, please don’t hesitate to give us a call or stop by. We’re always happy to help. Thank you for the terrific review!"
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Gustavo Solorzano

September 10, 2024

5  out of  5
rating by Gustavo Solorzano
"Always a fast and good experience with them. They always make sure I understand my coverage and keep me updated on my account"
We responded:
"We’re here to help, Gustavo! Thank you for your excellent review. If you ever need anything else or have other questions about your insurance, please don’t be shy! Give us a call or stop by and we will be happy to help. Thank you again!"
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David Spade

September 6, 2024

5  out of  5
rating by David Spade
"Greg Ellis -- State Farm truly provides superior service. I appreciate the staff's professionalism in handling our insurance needs....great job, guys!!"
We responded:
"We’re very glad to be of service, David! Thank you for your excellent review and we look forward to speaking with you soon. "
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Cole Daunhauer

August 29, 2024

5  out of  5
rating by Cole Daunhauer
"Melanie Birchett with Greg Ellis State Farm. Helped me with my homeowners insurance and working with her was absolutely a wonderful experience. I am absolutely pleased with State Farm and their quality of service. I want to say thank you again to Melanie Birchett, I truly appreciate you."
We responded:
"Thank you so much for your heartfelt review, Cole! I’ll be sure to personally pass your kind feedback on to Melanie. Please let us know if you need any additional assistance with your Homeowners Insurance. We’re always happy to help!"
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Karleigh Schilling

August 27, 2024

5  out of  5
rating by Karleigh Schilling
"I had a great experience with Greg Ellis - State Farm! My husband and I moved states and needed to purchase our first ever car insurance in our own names. Everyone we talked to was very patient and willing to walk us through all of the details. They made us feel understood and confident in the policies we were choosing. We are glad to be taken care of by such a great team!"
We responded:
"What a wonderful review, Karleigh! I’m so glad that we could be there for a few big events in your lives. Transferring state-to-state is a lot and we’re so glad to have made your move a little easier. We appreciate your business and look forward to working with you for years to come. Thanks again for the terrific review."
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Kendra Woods

August 13, 2024

5  out of  5
rating by Kendra Woods
"I’ve used Greg Ellis for 9 years now and I’m always had a great experience with them. I recently got a new vehicle and Em assisted me with adding it to my policy, she made it very quick and easy!"
We responded:
"Thank you so much for your loyalty over the last 9 years, Kendra. That means the world to our entire State Farm team! I’m pleased that we made adding your new vehicle easy and hassle free. Enjoy your new car and give us a call if we can help you with anything else. "
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Heather Vandenburg

August 12, 2024

5  out of  5
rating by Heather Vandenburg
"I absolutely love my agent and the team! They make it easy to do whatever you need to do either through the app, through text messaging and they're always there if you need to them. I am a busy person talking to people often so being able to text and email and receiving a timely response is amazing. They even helped us walk my daughter through her first fender bender. 🤩🤩 They make insurance and switching easy for sure."
We responded:
"What an amazing review, Heather! We love being part of important milestones for our Good Neighbors. We’re glad everyone is okay, but any accident can be nerve wracking. We’re certainly glad to be of service. You can always rely on stellar customer service from our State Farm team. Please let us know if there’s anything else we can do for you and we’d be happy to assist! "
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Jennifer Carter

August 1, 2024

5  out of  5
rating by Jennifer Carter
"Was great...very informative and helpful"
We responded:
"We aim to serve, Jennifer! Thank you for the excellent review. Please let us know if you have any other insurance questions and we’d be more than happy to assist."
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Debrionna Gilbert

July 26, 2024

5  out of  5
rating by Debrionna Gilbert
"They are so amazing, this is the lowest we have paid for car and home insurance ever! They really care about getting you the best rates possible! Thank yall so much!!!"
We responded:
"Saving money for our Good Neighbors and ensuring they are properly covered is a joy for our State Farm team, Debrionna! Thank you for choosing us and leaving us an amazing review. We look forward to serving your insurance needs for years to come. "
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Joseph hinson

July 23, 2024

5  out of  5
rating by Joseph hinson
"I wish I would’ve found this place , A long time ago they don’t make you sign any contracts and they if you’re late they don’t cancel your insurance right away they actually give you an opportunity to pay with a very small late fee and actually waive the late fee the first time I was late which was very awesome for my car insurance I’ve saved myself like $50 by calling State Farm from shelter I’ve been with shelter for over 12 years so I highly recommend regular state farm insurance agency they’re very professional kind and always there to help me and they make it so easy and convenient you can do everything over the phone even if you’re late on your payment you can always call the national number and make the payment and you’re always staying in the loop with these guys! A+++. All The way"
We responded:
"We’re very glad to be of service, and are grateful for your business, Joseph. Thank you for leaving us a kind review. We always try to accommodate every single one of our Good Neighbors as best as we possibly can. If you have any questions or concerns about your insurance please stop by or give us a call. We’re always here for you."
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April C

July 22, 2024

5  out of  5
rating by April C
"I am so happy I referred my friend and coworker to State Farm. I love the customer service and transactions handled in a timely manner. It is nice to feel comfortable about your insurance company and I will continue to refer people. Thank you for making this easy!"
We responded:
"Thank you very much for your terrific review and recommendation, April! Recommendations are the highest form of praise for our service and commitment to our Good Neighbors. Please let us know if there is anything else we can do for you. Thank you again!"
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Caden Hawley

July 22, 2024

5  out of  5
rating by Caden Hawley
"I came in needing same day insurance and they got me out the door ready to go in under an hour. Melanie helped me and she was awesome!"
We responded:
"Quick, efficient and accurate service are what we do best, Caden. Thank you so much for taking the time to leave us a great review about your experience with Melanie! If you have any other needs or questions, please give us a call or stop by."
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Jodie Stephenson

July 20, 2024

5  out of  5
rating by Jodie Stephenson
"Love this insurance very helpful wen I call and always answer the phone"
We responded:
"Helpful customer service is at the core of what we do, Jodie! Thank you very much for the excellent review. Please give us a call or stop by if we can help you with anything else. "
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Colson Berryhill

July 19, 2024

5  out of  5
rating by Colson Berryhill
"Insurance can be difficult to navigate sometimes, especially when you have an eventful year, but State Farm has made things seamless for us. Whether processing a claim, answering questions, or changing our policy, Melanie has made things simple and clear and provided excellent, friendly customer service."
We responded:
"That’s exactly what we’re here for, Colson! During your time of need, or just whenever you need something, you can always count on our State Farm team. Thank you for the stellar review! "
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adreeana hatcher

July 15, 2024

5  out of  5
rating by adreeana hatcher
"Melanie was super helpful and sweet! She made it super easy to transfer my coverage from my old car to my new one! Highly recommend using Statefarm for insurance! Everyone ive ever gotten help from here has always made it stress-free!"
We responded:
"We’re always looking for ways to make your experience with us as smooth as possible, Adreeana! Thank you very much for your kind review. I’ll be sure to pass your feedback on to Melanie. Please let us know if we can do anything else for you. We’re always happy to help!"